FAQs
Quick Help
FAQs Before You Buy
Quick answers to the most common questions before choosing Basics, Connected, or Connected AI+.
Q1
Do I need internet to use it?
Basics is designed for offline core voice control.
Connected and Connected AI+ need internet access for connected services and AI features.
Connected and Connected AI+ need internet access for connected services and AI features.
Q2
What is the main difference between Connected and Connected AI+?
Connected gives you more flexible real-time voice requests, like routes, music, and weather.
Connected AI+ adds ChatGPT-powered help for more natural conversations, ideas, quick decisions, and trip planning.
Connected AI+ adds ChatGPT-powered help for more natural conversations, ideas, quick decisions, and trip planning.
Q3
Can I start with a lower-risk option first?
Yes. The 1-Month AI+ Plan is the lower-risk way to try smarter AI help before choosing a longer plan.
Q4
How do I know which plan is right for me?
Choose Basics if you only want stable offline voice control.
Choose Connected if you want more useful real-time services.
Choose Connected AI+ if you want smarter, more natural help on the road.
Choose Connected if you want more useful real-time services.
Choose Connected AI+ if you want smarter, more natural help on the road.
Q5
What should I check before buying AI+?
Please check your device version first.
AI features may require version 4.2.0 or later.
Go to Settings > System > About > Version.
AI features may require version 4.2.0 or later.
Go to Settings > System > About > Version.
Q6
Can new and existing users both choose from these plans?
Most drivers can choose the plan that best matches the level of help they want.
If you are considering AI features, please confirm compatibility before buying.
If you are considering AI features, please confirm compatibility before buying.